Privacy policy

Last updated 17 September 2026

Price Monitor is run by WiseParadox (“we”, “us”). This policy explains what personal information we collect through price-monitor.wiseparadox.com, why, and how to contact us about it.

What we collect

Your account: your name, email address and password (we store only a scrambled hash, never the password itself), plus your mobile number and company if you give them.
Billing: card and PayPal payments are handled by Stripe and PayPal. We never see your full card details; we keep the subscription references they give us.
What you track: the product pages, names, alert settings and webhook addresses you add, and the price history we collect for them.
Usage and security: a log of API calls made with your key (time and endpoint), and our web server logs, which record IP addresses and the pages requested.

Why we collect it

to run your account, check prices and send the alerts you ask for
to bill paid plans and manage free trials and cancellations
to keep the service secure and stop abuse
to contact you about your account, and to send occasional updates about Price Monitor and other WiseParadox tools — you can unsubscribe any time

Who we share it with

We never sell or rent your personal information. We share it only with providers that help us run the service — Stripe and PayPal (payments), our hosting provider, Supabase (our customer database) and Brevo (email delivery) — or when the law requires it. These providers may store information on servers outside Australia.

Browser storage and third parties

The dashboard keeps your API key in your browser’s local storage so you stay logged in; logging out removes it. We don’t use advertising or tracking cookies. Fonts are loaded from Google Fonts, so Google receives your IP address when a page loads.

Keeping it safe

We take reasonable steps to protect your information from misuse, loss and unauthorised access. If you ask us to delete your account, we’ll delete it along with the products and price history it holds, except where we must keep billing records by law.

Access, correction and complaints

To see, correct or delete the personal information we hold about you, email admin@wiseparadox.com. If you have a privacy complaint, email us first and we’ll respond within 30 days. If you’re not satisfied with our response, you can contact the Office of the Australian Information Commissioner.